Data Retention Policy

How long LineSmart retains account, booking, queue, and operational records.

Last updated: June 2026

Account Data

Account data is generally retained while the account remains active and for a reasonable period afterward as needed for security, legal, operational, and accounting purposes.

Booking and Queue Records

Booking, reservation, and queue records may be retained for merchant operations, customer history, dispute review, analytics, service improvement, and reporting.

Merchant Data

Merchant business, branch, staff, service, schedule, and subscription data is retained while the merchant account is active and as needed for operational and legal requirements.

Audit Logs

Audit logs are retained for security monitoring, investigation, troubleshooting, compliance readiness, and platform integrity.

Deleted Account Requests

Deletion requests are reviewed according to legal, security, billing, dispute, and operational requirements. Some records may be retained where legally or operationally required.

Backups

Backup data may remain temporarily after deletion requests until backup rotation completes.

Contact

Questions: hello@booqph.com